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Terms of Service

Company Information

Company name: Lintu trading  / Shop name: common
E-mail address: info(at)common-helsinki.com
Postal address: Pursimiehenkatu 1, 00120 Helsinki Finland
Phone: +81 9 670 385
Finnish corporate registry information
Register number: 2048278-0

 

Payment

We accept Visa, MasterCard, American Express, Discover credit card or regular account payments all through PayPal. You are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
If you would prefer to pay by bank transfer, please let us know by e-mail (info at common-helsinki.com). So we can process your purchase. Goods will only be dispatched once your payment has cleared.
All our prices and payments are in EUR .

 

Delivery Policy

We use priority Finnish Postal service for shipping. We only dispatch parcels to countries within the European Union (EU) through our web shop. If you live outside EU, please contact us by email to info(at)common-helsinki.com.

Orders are normally dispatched within 2-3 working days. Deliveries in Finland approximately 1-2 working days. Deliveries to Europe take approximately 1 week.

 

Liability for Faculty or Damaged Items

Faulty goods or items damaged during shipping have to be reported to us within 24 hours of receiving the product.

We will strive to replace the faulty or damaged item, but if this is not possible, the customer will be reimbursed with the full amount of costs.

The fault or the sustained damage must be documented by due process. The faulty or damaged item must be returned to us for inspection. We will not deliver a replacement before the fault or damage has been confirmed.

Contact : info(at)common-helsinki.com

 

Return Policy and Conditions

common Webshop’s customers have a 14 days right to return or exchange a product according to Finnish consumer protection legislation. The customer has a right to return an item if

1. The order has been cancelled according to the terms and conditions by notifying common within 14 days of delivery,

2. The item has not been used,

3. The item is in the condition that the customer received it in and all the parts of the product are included in the package,

4. The item has been repackaged into its original package or an equivalent.

The item must be returned immediately after cancellation. If you return or exchange an item, you are responsible for the risk of damages. A damaged item will not be accepted as a return or exchanged if it cannot be established that the item has been damaged during the first shipping.

You can contact us to receive further information on returns.

Contact : info(at)common-helsinki.com

 

Refunds

The price of the returned items will be refunded on your bank account, your credit card or Paypal account, depending on method of payment.

The reimbursement will take place as soon as we have received and inspected the returned item.

 

Privacy Policy

We will not submit any information supplied by the customers to third parties. We only demands the customers information essential to ordering of and billing for our products. E-mail addresses and phone numbers are required to confirm the orders and contacting the customer in case of possible problem situations. Other information will be used for future product development.